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Privacy Policy

Privacy Policy

Effective Date: [2nd January, 2025]

At Safety Sign Printing, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and safeguard your information when you purchase from us or interact with our website.

1. Who We Are

Safety Sign Printing is a UK-based supplier of health and safety signage, including fire signs, hazard symbols, mandatory signs, and custom safety signage. For any data-related concerns, you can contact us at:

Email: [[email protected]]
Phone: [Insert Phone Number]
Address: [Insert Registered Business Address]

2. What Information We Collect

We collect and process the following types of personal data:

  • Full name, email address, phone number
  • Billing and shipping addresses
  • Order and transaction history
  • Payment details (processed securely by third-party providers)
  • Browser information, IP address, device type (collected via cookies)
  • Any information you provide through contact forms or customer support

3. How We Use Your Data

We use your personal information to:

  • Process, fulfil, and deliver your safety sign orders
  • Communicate order updates, confirmations, or support queries
  • Respond to your enquiries and provide customer support
  • Send promotional or marketing emails (if you’ve opted in)
  • Improve our website, services, and customer experience
  • Comply with legal and accounting obligations

4. Legal Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

  • Contract: Processing your order and delivering your products
  • Legal obligation: Compliance with tax or consumer protection laws
  • Legitimate interests: Improving our services and protecting our business
  • Consent: For email marketing and non-essential cookies

5. Sharing Your Information

We do not sell your personal data. We may share it with trusted third parties for specific purposes, including:

  • Payment processors (e.g. Stripe, PayPal)
  • Courier and delivery providers
  • Email service providers (for order and marketing communications)
  • Website analytics platforms (e.g. Google Analytics)
  • Advertising platforms (if you’ve accepted marketing cookies)

6. Data Retention

We retain personal data only as long as necessary to fulfil the purpose for which it was collected, or as required by law (e.g. HMRC requires invoice records for 6 years). When no longer needed, your data is securely deleted or anonymised.

7. Cookies and Tracking

Our website uses cookies and similar tracking technologies to:

  • Maintain secure sessions and shopping carts
  • Remember your preferences
  • Analyse website performance and user behaviour
  • Serve targeted advertisements (with your consent)

You can manage or disable cookies at any time through your browser settings. For more details, see our Cookie Policy.

8. Targeted Advertising

With your consent, we may use cookies and tools like Facebook Pixel or Google Ads to show relevant ads based on your browsing behaviour. You can opt out of targeted ads using:

9. Your Rights Under UK GDPR

You have the right to:

  • Request access to the data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data (where applicable)
  • Withdraw consent to marketing communications
  • Object to certain processing activities
  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of your rights, please contact us at [[email protected]].

10. Data Security

We take data security seriously. Your data is stored on secure servers, protected by encryption, firewalls, and access controls. Payment details are processed through PCI-DSS-compliant third-party providers and are never stored on our systems.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top. Please review this page regularly to stay informed.

12. Contact Us

If you have any questions, feedback, or requests related to this Privacy Policy or your personal data, contact us:

Email: [Insert Email Address]
Phone: [Insert Phone Number]
Address: [Insert Registered Business Address]